Now, meet cops on Sundays for your complaints

Now, meet cops on Sundays for your complaints

K Subramanyam, former Director General of Police, who retired on July 31, sent his last orders to the Mumbai police when he asked his men to dedicate a few hours every week to complainants who want to know the progress of their cases. Subramaniam sent this proposal on June 22 and it was passed by the commissioner’s office on July 21. When Arup Patnaik, Mumbai police commissioner, received this proposal from the DGP, he ordered his force to start a Grievances Redressal Day on every Sunday. “It will be like a mini RTI cell where people can get the answers to their queries,” said a senior police officer from the commissioner’s office. According to senior officers, all the investigation officers will have to be present in the police station from 10 am up to 11.30 am every Sunday and meet the complainants. Police stations have put up a board about the same so that people can meet the concerned investigation officers and know the status of their cases. In case the investigation officers are absent or if they fail to provide the required information, complainants can approach senior police inspectors at the police station. “The step has been taken in order to make information easily available to complainants, who will not feel the need to file an RTI,” added the officer.