McGraw Hill Education New Releases

Please find attached the details for your kind perusal.

Also, kindly update the Table of content for the below titles:

ISBN	Cluster	Subject Type	Author	Title	Edit	Rs. Price
9781259026812	Marketing	Services Marketing	Zeihthaml	Services Marketing Integrating Customer Focus Across the Firm	6	595.00
9781259029981	Computer Science & Engineering	Artificial Intelligence	Khemani	A First Course in Artificial Intelligence	1	499.00

ISBN	Table of Content
9781259026812	Part I: Foundations for Services Marketing 1. Introduction to Services 2. Conceptual Framework of the Book: The Gaps Model of Service Quality Part II: Focus on the Customer 3. Customer Expectations of Service 4. Customer Perceptions of Service Part III: Understanding Customer Requirements 5. Listening to Customers through Research 6. Building Customer Relationships 7. Service Recovery Part IV: Aligning Service Design and Standards 8. Service Innovation and Design 9. Customer-Defined Service Standards 10. Physical Evidence and the Servicescape Part V: Delivering and Performing Service 11. Employees’ Roles in Service Delivery 12. Customers’ Roles in Service Delivery 13. Managing Demand and Capacity Part VI: Managing Service Promises 14. Integrated Service Marketing Communications 15. Pricing of Services Part VII: Service and the Bottom Line 16. The Financial and Economic Impact of Service Cases
9781259029981	Chapter 1 Introduction Chapter 2 State Space Search Chapter 3 Heuristic Search Chapter 4 Randomized Search and Emergent Systems Chapter 5 Finding Optimal Paths Chapter 6 Problem Decomposition Chapter 7 Planning Chapter 8 Game Playing Chapter 9 Constraint Satisfaction Problems Chapter 10 Advanced Planning Methods Chapter 11 Knowledge Based Reasoning Chapter 12 Logic and Inferences Chapter 13 Concepts and Language Chapter 14 Structured Knowledge Representations Chapter 15 Memory and Experience: Case Based Reasoning Chapter 16 Natural Language Processing Chapter 17 Reasoning Under Uncertainty Chapter 18 Machine Learning

Author Profile	Table of Content
9781259026812	Part I: Foundations for Services Marketing 1. Introduction to Services 2. Conceptual Framework of the Book: The Gaps Model of Service Quality Part II: Focus on the Customer 3. Customer Expectations of Service 4. Customer Perceptions of Service Part III: Understanding Customer Requirements 5. Listening to Customers through Research 6. Building Customer Relationships 7. Service Recovery Part IV: Aligning Service Design and Standards 8. Service Innovation and Design 9. Customer-Defined Service Standards 10. Physical Evidence and the Servicescape Part V: Delivering and Performing Service 11. Employees’ Roles in Service Delivery 12. Customers’ Roles in Service Delivery 13. Managing Demand and Capacity Part VI: Managing Service Promises 14. Integrated Service Marketing Communications 15. Pricing of Services Part VII: Service and the Bottom Line 16. The Financial and Economic Impact of Service Cases
9781259029981	Chapter 1 Introduction Chapter 2 State Space Search Chapter 3 Heuristic Search Chapter 4 Randomized Search and Emergent Systems Chapter 5 Finding Optimal Paths Chapter 6 Problem Decomposition Chapter 7 Planning Chapter 8 Game Playing Chapter 9 Constraint Satisfaction Problems Chapter 10 Advanced Planning Methods Chapter 11 Knowledge Based Reasoning Chapter 12 Logic and Inferences Chapter 13 Concepts and Language Chapter 14 Structured Knowledge Representations Chapter 15 Memory and Experience: Case Based Reasoning Chapter 16 Natural Language Processing Chapter 17 Reasoning Under Uncertainty Chapter 18 Machine Learning